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faq

FAQ

The iN-CAR CAM 512G can not lock onto satellite.
After power on and with the device mounted with clear view of the sky it can take up to 10 minutes to find the three satellites required 
to achieve a stable signal. Reception can also be affected by atmospheric conditions and the proximity of buildings / trees obscuring the sky.
 
I recently purchased a 412GW, I really like it so far. Is it possible to put a bigger SD card than 32GB?
412 can support 64G card but there is a chance it will not work with some 64G card, so we recommend using 32G card.
How do I buy Duo Cinema in Europe?
You can purchase our products from any distributor listed on http://www.next-base.com/distributors.php.
Mass Storage or PC Camera function does not work on my iN-CAR CAM 212 Lite Dash Cam. Please advise.
The Mass storage function will work on both Windows and Mac.
Restart the PC, as this may be required for the necessary driver
to be loaded correctly. Disconnect and reconnect the In-CAR CAM.
Contact NEXTBASE for the required driver.
Why can't I remove the Micro SD card from my iN-CAR CAM 212 Lite Dash Cam?
With the card previously installed, you now need to push the card
further inwards slightly, using your finger nail, until you hear and
feel a small latch.

Use the edge of a small coin if you have difficulty.

Release pressure and the card will spring out sufficiently for you to
take hold of it.

 
I inserted my flash drive into its USB port. My flash drive (2.0) just keeps on blinking & monitor prompting "waiting". Then nothing happens. Another problem is audio from DVD play is blurred, although HDMI & RCA cables are properly connected.
The problem probably comes from a compatibility issue between the DVD player and your USB flash drive. The model you purchased was manufactured quite some time ago, and does not support all modern drives.

First, we recommend that you try using it with another USB flash drive.

Second, please check the file format on your flash drive. They should be formatted in FAT16 or FAT32. If they are in another format, please change them to FAT16 or FAT32. NTFS files will not work on your player.
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